Terms and Conditions

Welcome to Chelsey.store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before making any purchases or using our services. If you do not agree with these terms, please do not use our website.

1. General Information

  • Company Name: Chelsey.store
  • Email: [email protected]
  • Phone: +1 603-526-6235
  • Address: 321 Ardilla Ave, La Puente, California, 91746, United States
  • Working Hours: Monday to Friday, 08:00 AM – 06:00 PM (Closed on Saturday and Sunday)

2. Products and Pricing

  • All products displayed on Chelsey.store are subject to availability. We reserve the right to discontinue any product at any time without notice.
  • Prices of products and shipping charges are listed on our website and are in USD. We reserve the right to modify prices at any time. Prices may be subject to taxes depending on your location.

3. Payment Methods

We accept the following payment methods:

  • PayPal
  • Payoneer

When placing an order, you must provide valid payment details, and your payment will be processed via one of the approved payment methods listed above.

4. Order Processing and Shipping

  • Order Processing Time: After receiving your order, we will process it within 1-3 business days. Business days do not include weekends or holidays.
  • Shipping Fee: The standard shipping fee is $6.99. Shipping charges will be added to your total during checkout.
  • Shipping Time: The estimated shipping time for domestic and international orders is between 7 to 15 business days, depending on your location and the shipping method.
  • Please note that shipping times are estimates, and we cannot guarantee exact delivery dates.

5. Returns and Exchanges

  • We accept returns and exchanges within 30 days of the purchase date.
  • To be eligible for a return or exchange, the item must be unused, in its original condition, and with all original tags and packaging.
  • To initiate a return or exchange, please contact our customer service at [email protected]. You will be provided with instructions for the return process.
  • Return Shipping: The customer is responsible for the cost of return shipping unless the item is damaged or defective.
  • Refunds: Once the returned item is received and inspected, we will process your refund to the original payment method. Refunds may take several business days to reflect in your account depending on your payment provider.

6. Customer Responsibilities

  • You must provide accurate and complete information when making a purchase or using our website.
  • You agree to use Chelsey.store only for lawful purposes and not to engage in any behavior that could harm or interfere with our website’s functionality or others’ use of the site.

7. Limitation of Liability

  • Chelsey.store will not be held liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or purchases from our store.
  • Our liability for any claim arising out of your use of our services is limited to the amount you paid for the product in question.

8. Privacy and Data Protection

  • Your use of Chelsey.store is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
  • By using our services, you consent to the collection and use of your personal data as described in our Privacy Policy.

9. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page with an updated “Last Updated” date.
  • You are encouraged to review this page periodically for any updates. Continued use of the website following the posting of changes signifies your acceptance of those changes.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in the United States.

11. Contact Us

If you have any questions regarding these Terms and Conditions or any concerns about your order, please contact us:

  • Email: [email protected]
  • Phone: +1 603-526-6235
  • Address: 321 Ardilla Ave, La Puente, California, 91746, United States
  • Working Hours: Monday to Friday, 08:00 AM – 06:00 PM (Closed on Saturday and Sunday)

Thank you for choosing Chelsey.store. We look forward to serving you!